call us 01628 782082

Frequently asked Questions

1. Can you produce my artwork?

Yes. We have an art department equipped with Apple Macintosh computers where we can produce artwork to your specifications.

2. How do I supply my artwork?

You can send us your artwork by post, email or via ftp.

Please download our 'Guide to creating artwork' and our file 'How to use ftp'

Guidelines for Artwork Guidelines for Artwork (420 KB)

How to use FTP How to use FTP (355 KB)

3. How long will it take to produce my labels?

It would normally take 5-7 working days to produce your labels from the date of receipt of order/approved artwork. However, if you have an urgent requirement, please get in touch and we will do our best to help.

4. Is there a delivery charge?

All labels are normally delivered next day free of charge.

5. What are your payment terms?

A proforma invoice will normally be arranged for the first order. Thereafter, 30 days’ settlement from date of invoice applies for future orders.

For a copy of our 'Conditions of Sale' please download our 'Credit Application' form. 

Credit Application Form Credit Application Form (490 KB)

6. What is your minimum order quantity?

We will produce any quantity required. Please call us on 01628 782082 or email us to discuss your label printing requirements.

Can't find the answer you are looking for? - please call us on 01628 782082 or email us