Frequently asked Questions

Q: What is your minimum order quantity?
A: We will produce any quantity required.

Q: What are your payment terms?
A: A pro-forma invoice will normally be arranged for the first order.
    Thereafter, 30 days settlement from date of invoice applies for future orders.

    For a copy of our 'Conditions of Sale' please see the second page of our
    'Credit Application' form on our 'Downloads' page.

Q: How long will it take to produce my labels?
A: It would normally take 5-7 working days from receipt of order/approved artwork to produce your labels,
    but if you have an urgent requirement please get in touch and we will do our best to help.

Q: How do I supply my artwork?
A: You can send us your artwork by post, email or via ftp.
    Please download our 'Guide to creating artwork' and our file 'How to use ftp'

Q: Can you produce my artwork?
A: Yes. We have an art department, equipped with Apple Macintosh computers
     where we can produce artwork to your specifications.

Q: Is there a delivery charge?
A: All labels are normally delivered next day free of charge